Ordering, Payment & Delivery

Once you have made the exciting decision to commission a piece of handmade furniture and you have agreed all the specifications with Steve, it will be time for him to get started on your order.

Initial Deposit

Based on your requirements Steve will let you know what the expected total cost is. This is when you will be asked to put down a 30% deposit. Then the timber can be sourced. While your table, chair or furniture is being handmade in the workshop, Steve is always available to keep you up to date with progress.

Ready To Go

A week or so before delivery, Steve will get in touch with you to let you know the piece of furniture is ready. Most clients are eager to see the finished result as soon as possible and love to take a visit to the showroom to see it on display. Once the remainder of the payment is settled, you can agree a delivery date.

Delivering Your Furniture

The next time that you’ll see Steve is when the furniture arrives at your home, as wherever possible he likes to deliver and install the pieces himself.